Joint Commission International Facts

Facts about Joint Commission International
Mission: To continuously improve the safety and quality of care in the international community through the provision of education and advisory services and international accreditation and certification.

Joint Commission International® (JCI) extends The Joint Commission’s mission worldwide by assisting international health care organizations, public health agencies, health ministries, and others to improve the quality and safety of patient care in more than 100 countries. JCI was established in 1994 as a division of Joint Commission Resources, Inc. (JCR), a private, not-for-profit affiliate of The Joint Commission.

International accreditation and certification
JCI’s accreditation program was developed by international experts and sets uniform expectations for structures, processes, and outcomes for health care organizations. The requirements include international patient safety goals that highlight problematic areas in health care and describe evidence and expert-based consensus solutions. The survey process accommodates specific legal, religious and cultural factors within a country. JCI accreditation is available for hospitals and academic medical centers, ambulatory care facilities, laboratories, home care agencies, long term care organizations, medical transport organizations, and primary care services.

JCI’s Clinical Care Program Certification (CCPC), which differs from accreditation, demonstrates excellence in fostering better outcomes through the integration and coordination of care for treatment of a specific disease (such as diabetes mellitus type 2), condition (such as acute myocardial infarction), or clinical care service (such as joint replacement). CCPC is based on an assessment of standards and criteria, the effective use of clinical guidelines, and an organized approach to performance measurement and improvement.

Benefits of JCI accreditation and certification

Provides education on leading practices to improve clinical and business processes

Improves risk management and results in risk reduction

Strengthens community confidence in the quality and safety of care

On-site evaluations conducted by highly trained clinicians and patient safety experts

Standards developed by health care experts from around the world

International advisory services

JCI offers resources to help organizations with accreditation preparation, quality improvement, and patient safety initiatives. Consultants are health care leaders who have experience in diverse medical cultures in the U.S., Europe, the Middle East, Asia, Africa and the Americas. Services include:

Developing national and regional quality evaluation systems

Preparing for accreditation and certification

Developing and improving operations, such as management, clinical planning, and facility planning

Measuring performance and developing ongoing programs of quality improvement

Quality and safety improvement, including engineering safety and health design, infection control and prevention, medication management, and patient safety

SafeCare aims to support providers of basic health care in resource-restricted settings as they go through structured improvement programs to deliver safe, quality care to their patients. These programs are based on internationally recognized standards. SafeCare was founded by JCI, the PharmAccess Foundation, and the Council for Health Service Accreditation of Southern Africa (COHSASA). Visit for more information.

Education, publications and other tools
JCI holds international conferences on quality and patient safety issues, publishes standards manuals and other quality improvement books, and offers a range of education and training programs focused on leadership, quality improvement, and patient safety, as well as JCI accreditation preparation.

ISQua recognition
JCI has received 10 endorsements from the International Society for Quality in Health Care (ISQua). ISQua accreditation provides assurance that the standards, training, and processes used by JCI meet the highest international benchmarks for accrediting bodies.

Read more about JCI

International Patient Safety Goals

Targeted Solutions Tool® (TST®) for Hand Hygiene resources

Visit our website – available in eight languages

Email us or contact one of the following offices:

JCI headquarters
1515 West 22nd Street
Suite 1300W
Oakbrook, Illinois 60523, USA
Accreditation: 1-630-268-4800
Advisory Services: 1-630-268-2900

Middle East office
P.O. Box 505018
Bldg. 27, Suite B503
Dubai Healthcare City
United Arab Emirates

Asia-Pacific office
37th Floor
Singapore Land Tower
50 Raffles Place
Singapore 048623


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